About Our Instructors

Lisa Johnson

VP, Training & Development Services

Lisa Johnson serves as OperationsInc’s VP, Training & Development Services. With more than 18 years of experience, Lisa has exceptional platform facilitation and course design skills. She has delivered hundreds of courses in areas including sexual harassment prevention and awareness, diversity and sensitivity, professional development, leadership development, delivering feedback, email etiquette, performance management, and management training programs. In her professional training career, she has been successful in applying blended instructional design techniques and methodologies using multiple virtual and face to face delivery methods including e-learning, classroom-based workshops, simulations, and interactive webinars. Lisa’s work history includes managing the training functions for firms in the telecommunications and financial services industries.

For Lisa’s complete bio, please click here.


Mariluz Blandon

Manager, HR / Training and Development (Bilingual)

Mariluz Blandon is a seasoned HR professional and trainer with over 14 years of experience. Her training specialties include leadership and organizational development, talent management, e-learning, LMS (Learning Management System) administration, change management, recruiting, performance management, employee onboarding, and succession planning. Prior to joining OperationsInc, Mariluz provided HR, talent, and organizational development for companies in the technology, healthcare, non-profit, and marketing industries.

She is bilingual and facilitates training programming from OperationsInc’s course catalog in English and Spanish.

For Mariluz’s complete bio, please click here.


tamara carson

Tamara Carson

Manager, HR / Training and Development

Tamara Carson has over 20 years of diverse Human Resources and Training experience, including curriculum development and training execution. She currently facilitates training programming from OperationsInc’s portfolio of over 50 courses and provides high level, strategic support to a wide range of clients. Before joining OperationsInc, she operated her own consulting business located on Long Island. Throughout her career, Tamara has been a trusted business partner to her clients, providing workplace solutions for some of the most challenging problems.

For Tamara’s complete bio, please click here.


Michelle Lopez

Manager, HR / Training and Development

Michelle Lopez serves as a Manager, HR / Training and Development, bringing over 25 years of experience to the team. Michelle is a former management employment lawyer and seasoned HR executive who has developed a unique and innovative approach to managing multiple facets of organized workplace challenges. Prior to joining OperationsInc, Michelle worked in the media, entertainment, and sports industries. She has also served as an on-air legal analyst on multiple high-profile legal matters.

For Michelle’s complete bio, please click here.


Katie Travia

Manager, HR / Training and Development

Katie Travia brings over 15 years of experience to the OerationsInc team. She is an innovative and creative HR professional with experience in talent management, recruiting, training, performance management, employee relations, and compensation. She specializes in training program design, workshop facilitation, workforce planning, coaching and advice, employee relations investigations, and project management. Katie is certified in Conflict Management Training, and is also a certified DiSC facilitator.

For Katie’s complete bio, please click here.


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