About Our Instructors

Lisa Johnson

VP, Training & Development Services

Lisa Johnson brings more than 18 years of facilitation and curriculum design experience to the OperationsInc team. Lisa has exceptional platform facilitation and course design skills with expertise in developing and delivering new hire on-boarding, mentor, leadership development, and management training programs. In her professional training career, she has been successful in applying blended Instructional Design techniques and methodologies using multiple virtual and face to face delivery methods including: e-learning, classroom based workshops, simulations, and interactive webinars.

For Lisa’s complete bio, please click here.


tamara carson

Tamara Carson

Manager, HR / Training and Development

Tamara Carson has over 20 years of diverse Human Resources and Training experience, including curriculum development and training execution. Before joining OperationsInc, she operated her own consulting business. Throughout her career, Tamara has been a trusted business partner to her clients, providing HR solutions to some of the most challenging problems.

For Tamara’s complete bio, please click here.


Michelle Lopez

Manager, HR / Training and Development

Michelle Lopez serves as a Manager, HR / Training and Development, bringing over 25 years of experience to the team. Michelle is a former management employment lawyer and seasoned HR executive, who has developed a unique and innovative approach to managing multiple facets of organized workplace challenges.

For Michelle’s complete bio, please click here.


Katie Travia

Manager, HR / Training and Development

Katie Travia, Manager, HR / Training and Development, brings over 15 years of experience to the team. Katie is an innovative and creative HR professional with experience in talent management, recruiting, training, performance management, employee relations, and compensation. She specializes in training program design, workshop facilitation, workforce planning, coaching and advice, employee relations investigations, and project management. Katie is certified in Conflict Management Training, and is also a certified DiSC facilitator.

For Katie’s complete bio, please click here.


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