Meet Our Team of Payroll Specialists

Stacy Nicholas

VP, Payroll Services & Business Development

As the VP, Payroll Services & Business Development, Stacy Nicholas brings over 18 years of payroll experience to our team. Stacy was formerly a supervisor for a major payroll company with her expertise focused on new client implementations and multi-jurisdictional payrolls.  She works directly with Federal / State agencies to deal with tax compliance and reporting issues. Stacy has experience with multiple ADP platforms including WorkforceNow, PayeXpert, EasyPay, PCPW, EZLM, RUN and HR / Benefit solutions. Other services that she currently uses are Paylocity, Ceridian, Paychex and Payroll Network. Stacy has worked with a diverse group of industries from restaurants and medical practices to investment firms and NBA teams.

Stacy earned a B.S. in Business Economics with a minor in Accounting from the State University of New York College at Oneonta.


Joan Polayes

Joan Polayes

Director, Payroll Services

Joan Polayes brings over 17 years of multi-state payroll knowledge to the OperationsInc team and currently serves as OI’s Director, Payroll Services. Currently, Joan supports clients in a variety of industries, as well as serves as a leader of the OperationsInc Payroll Team.

Joan holds a B.S. in Administration from the Whittemore School of Business and Economics at the University of New Hampshire.


Nicole Alvarez

Nicole Alvarez

Payroll Specialist

Nicole Alvarez serves as a Payroll Specialist, bringing over 10 years of payroll experience to the team. She worked in several capacities in the fields of Accounting and Human Resources.

Nicole earned an Associate Degree in Occupational Studies from The College of Westchester.


Susan Ariano

Susan Ariano

Sr. Payroll Specialist

Susan Ariano is a Sr. Payroll Specialist, having first joined the OperationsInc team as an HR Generalist / Payroll Specialist. Susan has over 22 years of experience in HR including the areas of Payroll and Benefits Administration, Recruitment, and Employee Relations. Prior to joining OperationsInc, Susan worked in the sporting goods, consumer products, and manufacturing industries. Currently, she supports client within the non-profit, consumer products, food, chemical, medical, manufacturing, education, communications, and commodities trading industries.


Michele Barry

Manager, Payroll Services

Michele Barry is OperationsInc’s Manager, Payroll Services, bringing over 20 years of human resources and payroll experience to the team. Prior to joining the team, Michele supported companies in the financial, manufacturing, and energy industries, as well as served as a consultant for a wide variety of organizations. Currently, Michele serves as a leader of the OperationsInc Payroll Team.


Tracy Bendolph-Brown

Payroll Specialist

Tracy Bendolph-Brown is a member of OperationsInc’s Payroll team, currently serving as a Payroll Specialist. She brings over 13 years of Human Resources and Payroll experience to the team. Currently, Tracy supports clients in a variety of industries.

Tracy earned a B.S. in Business Administration: Human Resources Management from American Intercontinental University and a M.S. in Psychology from Sacred Heart University.


Nicki (Romagnano) Carrea

HR / Payroll Specialist

Nicki (Romagnano) Carrea serves as an HR / Payroll Specialist, bringing over 7 years of Human Resources and Payroll experience to the OperationsInc team. Currently, she supports clients in a variety of industries.

Nicki earned a B.A. in Psychology from Iona College and is a member of the Society for Human Resource Management.


Rozetta Dalton

Payroll Specialist

Rozetta Dalton is a Payroll Specialist, bringing over 15 years of payroll, finance, and HR experience to the team. She is also a military veteran. Currently, Rozetta serves clients in a variety of industries on several payroll platforms and products.

Rozetta earned a Bachelor’s Degree in Business Management / Accounting from Devry University.


Theresa Figueiras

Theresa Figueiras

Sr. Payroll Specialist

Theresa Figueiras joined OperationsInc as a Payroll Specialist, and currently serves as a Sr. Payroll Specialist. She brings over 11 years of Payroll / HR Administration experience to the team. During the 29 years of her professional career, Theresa has supported a wide array of industries, ranging in size from 30 to 1,500 employees. Currently, Theresa supports clients in a variety of industries.

Theresa holds an A.S. Degree in Accounting, as well as a number of enrichment certificates related to Accounting / Payroll.


Rose Kitzmiller

Rose Kitzmiller

Account Manager, Payroll Services

Rose Kitzmiller serves as OperationsInc’s Account Manager, Payroll Services. She brings over 21 years of Payroll and HR experience to the team. Prior to joining OperationsInc, Rose managed Payroll and HR for large organizations across various industries, ranging in size from 15 to 3,000 employees.

Rose earned a Bachelor of Science in Business Management & Finance from Siena College.


Diana Lipinski

Payroll Specialist

Diana serves as a Payroll Specialist, bringing 18 years of experience to the team. Prior to joining OperationsInc, Diana managed payrolls for organizations in the not-for-profit and manufacturing industries, as well as worked in HR for a large consumer products company.

Diana earned a B.S. degree in Business Management from Sacred Heart University.


maria moore

Maria Moore

Payroll Specialist

Maria Moore serves as a Payroll Specialist, bringing over 20 years of full cycle payroll processing experience for both public and privately held corporations to the team. Currently, she supports clients in a variety of industries.


Kaitlyn Robinson

Kaitlyn Robinson

Payroll Specialist

Kaitlyn Robinson brings over 9 years of experience to the OperationsInc team. In her role as Payroll Specialist, she supports clients in a variety of industries, including advertising, banking, engineering, and real estate.

Kaitlyn earned a B.A. in Liberal Studies from Purchase College.


Stephanie Scott-Verner

Sr. Payroll Specialist

Stephanie Scott-Verner serves as a Sr. Payroll Specialist, and brings over 15 years of diverse Payroll, Human Resources, and Administrative Management experience to the team. Prior to joining OperationsInc, Stephanie’s Payroll and HR background included the management of several payrolls for companies of various sizes, as well as the support of regional office staff. Currently, Stephanie supports clients in a wide range of industries.


Jackie Spezzano

Jacquelyn Spezzano

Payroll / HR Specialist

Jacquelyn Spezzano serves a Payroll/HR Specialist, and brings 11 years of payroll and HR experience to the OperationsInc team. Currently, Jacquelyn supports clients in a variety of industries.

Jacquelyn earned an A.S. in Accounting from Norwalk Community College.


Kate Stoker

Sr. Payroll Specialist

Kate Stoker serves as a Sr. Payroll Specialist, bringing over 20 years of multi-state payroll, HR, and accounting experience to the team. Before joining OperationsInc, Kate served as the payroll and benefits accountant for a financial organization. Currently, she supports clients in a variety of industries.

Kate earned a B.A. in Psychology from the University of Rhode Island, and a Certificate in Computerized Accounting from Gibbs College.


Helen Sussingham

Helen Sussingham

Sr. Payroll Specialist

Helen Sussingham is one of OperationsInc’s Sr. Payroll Specialists, bringing over 16 years of Payroll and Accounting experience to the team. Prior to joining OperationsInc, Helen managed several payrolls for a defense industry company and was also responsible for the implementation of new acquisitions onto the HRIS and payroll systems. Currently, she supports clients in a variety of industries.

Helen earned a Bachelor of Science in Accounting from Adelphi University.


Paula White

Paula White

Sr. Payroll Specialist

Paula White brings 18 years of experience to the OperationsInc team. She currently serves as a Sr. Payroll Specialist, supporting a wide range of clients including those in the consulting, energy, non-profit, and legal industries.


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