Meet Our Human Resources Team

Elissa Biegen

VP, HR Consulting

Elissa Biegen serves as OperationsInc’s VP, HR Consulting, bringing over 30 years of HR experience to the team. Prior to joining OperationsInc, she managed the Human Resources function in small to mid-size companies in industries including healthcare, marketing, and financial services. Currently, Elissa co-leads the HR Consulting and Support team, serving as an escalation point for HR clients. Her areas of expertise include compliance and best practices, HR infrastructure, and policy and procedure development. She also leads the Training & Development team.

For Elissa’s complete bio, please click here.


Lindsay Peress

Director, HR Consulting

Lindsay Peress is OperationsInc’s Director, HR Consulting. She has over 15 years of HR experience in areas such as employee handbook development, HR administration, and organizational development. Lindsay previously worked for businesses in the publishing and marketing industries, with a focus on full employee life-cycle needs. Currently, she supports clients in a variety of industries and co-leads the HR Consulting and Support team.

For Lindsay’s complete bio, please click here.


Mary Gow

Manager, HR Consulting

Mary Gow brings over 21 years of Human Resources experience to OperationsInc, and currently serves as Manager, HR Consulting. Prior to joining the OperationsInc team, Mary provided HR Business Partner support to manufacturing, R&D, information technology and business development organizations in the Pharmaceutical/Biotech industry, and held specialist and management roles in compensation, reporting/analytics and HR systems support. As Manager, HR Consulting, Mary supports clients in their HR processes including employee relations and policy development. Her areas of expertise include talent development, management coaching, process improvement, HRIS implementation, mergers and acquisitions, and group reductions in force.

For Mary’s complete bio, please click here.


Holly Baumgartner

Holly Baumgartner

HR Consulting Team Lead / HR Manager

Holly Baumgartner acts as HR Consulting Team Lead / HR Manager for OperationsInc, bringing 8 years of HR and recruiting experience to the team. Holly serves as a team lead for the HR Consulting team, and as a resource and mentor for junior employees and new team members. She also supports clients in a variety of industries including Education, Financial Services, Gaming, and Retail in areas including policy and procedure reviews and updates, employee relations issues, and job description development. Before joining OperationsInc, Holly worked in the Non-Profit industry.

For Holly’s complete bio, please click here.


Crystal Cambareri

HR Generalist

Crystal Cambareri is one of OperationsInc’s HR Generalists, bringing almost 11 years of HR, payroll, and recruiting experience to the firm. Prior to joining the OperationsInc team, Crystal worked for corporate, retail, and start-up companies, where she coordinated open enrollment plans, addressed employee issues, and trained and guided team members on HR processes. Crystal currently provides clients with both short and long-term human resources consulting support, including managing the complete employee life-cycle and administering benefit programs.

For Crystal’s complete bio, please click here.


Jill Caruso

HR Manager

Jill Caruso acts as HR Manager for OperationsInc, bringing 20 years of HR experience to the team. Jill serves as a team lead for the HR Consulting team. She also supports clients in a variety of industries including Catering, Consumer Goods, Financial Services, Non-Profit, and Software in areas including HR Consultation and Strategy, Workforce Planning, and Organizational Design and Development. Before joining OperationsInc, Jill worked in the mass media industry.

For Jill’s complete bio, please click here.


Maureen Cunningham

Maureen Cunningham

HR Generalist

Maureen Cunningham serves as an HR Generalist with over 16 years of experience in a variety of HR functional areas. Prior to joining OperationsInc, Maureen worked in the broadcasting, insurance, and finance industries, where she managed all aspects of the employment process. Currently, Maureen supports clients in a wide range of industries including advertising, chemicals, and real estate. She provides guidance on general human resources compliance issues as well as manages policy and procedure implementations and updates for clients.

For Maureen’s complete bio, please click here.


Laurie DiPreta

HR Generalist

Laurie DiPreta serves as an HR Generalist with over 20 years of HR experience. Her previous experience includes serving as a Benefits Administrator and Human Resources Generalist in the consumer products and legal industries. Laurie currently supports clients in a variety of industries such as banking, financial services, healthcare, and transportation administering and coordinating benefit programs, and providing guidance on policy and procedure development.

For Laurie’s complete bio, please click here.


Christopher Gleave

Training/HR Coordinator

Christopher Gleave supports OperationsInc’s training and HR departments as a Training/HR Coordinator. He assists in coordinating logistics for training programs and materials for both public and private training sessions as well as provides support for HR-related projects. Prior to joining the OperationsInc team, Christopher worked in the non-profit sector. His areas of expertise include new employee onboarding, talent management, HR administration, and recruiting.

For Chris’s complete bio, please click here.


Karen Gray

Sr. HR Generalist

As a Sr. HR Generalist for OperationsInc, Karen Gray supports a diverse range of clients from a wide variety of industries. With over 21 years of experience, she provides clients with short and long-term HR consulting in areas including payroll administration, full employee life-cycle support, employee handbook development, policy and procedure development, and guidance on federal and state employment law compliance. Her previous experience includes managing benefits, payroll, onboarding, and terminations for companies in the research, pharmaceuticals, and publishing industries.

For Karen’s complete bio, please click here.


Dianne Hennessy

Sr. HR Generalist

Dianne Hennessy currently serves as a Sr. HR Generalist for OperationsInc. In her over 26-year career in human resources, Dianne has worked with both mature and start-up organizations, conducting HR assessments, providing coaching, and conducting training for both management and employees. Currently, Dianne supports clients in a variety of industries in areas including job description development, policy and procedure reviews and updates, and employee relations issues.

For Dianne’s complete bio, please click here.


Wendy Judge

Sr. HR Generalist

With over 17 years of HR experience, Wendy Judge serves as a Sr. HR Generalist for OperationsInc. Currently, she supports clients with a variety of HR services including employee handbook development, HR audits, employee relations, and job description development. Wendy previously held human resources positions in the education, gaming, publishing, and healthcare industries. She also managed the HR function for a town and school district, supporting town employees in all HR needs including recruiting, benefits administration, and employee onboarding.

For Wendy’s complete bio, please click here.


Mary Kaye

Mary Kaye

HR Generalist

Mary Kaye serves as an HR Generalist with over 20 years of experience in the HR field. Prior to joining the OperationsInc team, Mary managed payroll and HR for a data center infrastructure technology company, as well as managed HR and benefits organizations in the non-profit and hotel industries. Mary currently provides clients with both short and long-term human resources consulting support, including administering benefit programs and managing the complete employee life-cycle.

For Mary’s complete bio, please click here.


Maureen Knowles

Maureen Knowles

Sr. Compensation Analyst

Maureen Knowles is OperationsInc’s Sr. Compensation Analyst, bringing more than 15 years of HR and Compensation experience to the team. She specializes in executive compensation, broad-based compensation, incentive plan design, key employee retention programs, succession planning, employment contracts, and talent analytics. Her experience spans both consulting and corporate environments. Prior to joining OperationsInc, Maureen served as a compensation consultant in the fashion and business management consulting industries.

For Maureen’s complete bio, please click here.


Faye Mylen

Faye Mylen

HR Generalist

Faye Mylen serves as an HR Generalist with over 14 years of experience in a variety of HR functional areas. Prior to joining OperationsInc, Faye led Human Resources departments in the hi-tech and hospitality industries, both internationally and domestically. Faye provides clients with both short and long-term human resources consulting support, including managing the complete employee life-cycle and administering benefit programs.

For Faye’s complete bio, please click here.


Nicole Neil

Nicole Neil

Sr. HR Generalist

Nicole Neil is a Sr. HR Generalist at OperationsInc, bringing over 22 years of experience to the team. Prior to joining OperationsInc, Nicole served as an HR Business Partner in various industries including financial services, health and wellness, and luxury retail. She is responsible for providing clients with full HR infrastructures, including policy and procedure development, performance management, employee relations, and benefit administration.

For Nicole’s complete bio, please click here.


Jennifer Palumbo

Sr. HR Generalist

As a Sr. HR Generalist for OperationsInc, Jennifer Palumbo provides clients with full HR management including policy and procedure development, performance management, employee relations, and benefit administration. She also provides guidance on HR compliance issues. Jennifer’s 15 years of experience includes serving as an HR Business Partner for a firm in the healthcare industry and as an HR Generalist for a communications firm.

For Jennifer’s complete bio, please click here.


Brandyn Plato

Sr. Compensation Consultant

Brandyn Plato serves as a Sr. Compensation Consultant for OperationsInc. Brandyn brings over 21 years of HR, business leadership, and sales management experience to the team, specializing in sales compensation strategy, sales metrics and performance standards, compensation system design/optimization, and linking business performance and HR programs for businesses across a wide variety of industries. Prior to joining OperationsInc, Brandyn administered human resources and set compensation strategy for companies in the medical supply, healthcare, and recruiting industries.

For Brandyn’s complete bio, please click here.


Allison Sherman

Allison Sherman

HR Generalist

Allison Sherman brings over 5 years of HR experience to the OperationsInc team, and currently serves as an HR Generalist. She provides clients with both short and long-term human resources consulting support, including managing the complete employee life-cycle and administering benefit programs. Prior to joining OperationsInc, Allison worked as an outsourced HR consultant for a wide variety of industries as well as an in-house HR Generalist in the finance field.

For Allison’s complete bio, please click here.


Shannon Sorbara

Shannon Sorbara

HR Generalist / Benefits Specialist

Shannon Sorbara currently serves as an HR Generalist / Benefits Specialist, providing HR consulting support to both short and long-term clients. Shannon provides Affordable Care Act reporting services and benefits administration, as well as employee relations and policy and procedure development. With over 9 years of experience, her prior roles include working with various sized companies from several industries including fashion, technology, and food & beverage.

For Shannon’s complete bio, please click here.


Kristen Valente

HR Specialist

Kristen Valente serves as an HR Specialist with over 10 years of experience in a variety of HR functional areas. Prior to joining the OperationsInc team, Kristen worked in industries including finance, defense, banking, logistics, and manufacturing. Currently, she provides support to clients in areas including onboarding, organizational development, performance management, employee relations, and HR administration.

For Kristen’s complete bio, please click here.


Michèle Wild

HR Coordinator

Michèle Wild currently serves as an HR Coordinator. She supports OperationsInc’s Internal HR team with HR administration, new hire onboarding, and internal events, as well as provides HR support to clients in a variety of industries including education, healthcare, and real estate.

For Michèle’s complete bio, please click here.


Calen Wilk

HR Specialist

Calen Wilk serves as an HR Specialist for OperationsInc. Prior to joining the team, Calen worked for an IT firm managing their marketing and event functions. Calen currently provides support to clients within a variety of industries including financial services, food & beverage, insurance, and pharmaceuticals. Her areas of expertise include audit preparations, new hire onboarding, database management, HR administration, and termination process administration.

For Calen’s complete bio, please click here.


Jennifer Williams

Sr. HR Generalist

Jennifer Williams brings over 20 years of Human Resources experience to the OperationsInc team, and currently serves as a Sr. HR Generalist. Jennifer supports multiple clients in various industries including advertising, consumer products, and entertainment. Prior to joining the firm, Jennifer managed payroll and HR for a medical education company, as well as managed payroll and recruitment for a non-profit organization.

For Jennifer’s complete bio, please click here.


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