E-Mail Etiquette


The use of email as a vehicle for communicating in the workplace is a critical tool in any business. That being said when it comes to HR matters one needs to be careful with when email is used in lieu of good old fashion live dialogue. The sharing of static factual information that predictably would not result in much in the way of questions, give and take, challenges or alike (e.g. holiday schedule deployment, where forms can be found for a new service) is fine. Communicating things like new benefits, a change in organizational structure or even performance concerns beg for live conversation. Further, using email to avoid the confrontation usually serves to enhance the confrontation. Our advice – Use email wisely and with the perspective of the recipient always in mind. 

David Lewis — AKA Mister HR