Leadership Workshop Series

Providing leadership development opportunities to your teams is an effective way to improve managerial effectiveness and increase productivity and workplace satisfaction. This four-part workshop series is designed to teach participants how to achieve better results, shape their teams, and create a culture that fosters positive, results-based interactions.

WHAT THIS WORKSHOP SERIES MAY COVER

The below outlines a sample curriculum with four possible modules:

MODULE 1 – BUILDING FUNDAMENTAL SKILLS FOR LEADING OTHERS

In this first module, participants will learn to:

  • Identify the following as it relates to their organization and workplace:
    • Organizational culture and how it contributes to the uniqueness of the participant’s workplace.
    • Climate, and how it relates to shared perceptions and attitudes that are held across teams.
  • Become an effective leader who creates a culture that mobilizes others to take action that leads to desired results.
  • Increase the effectiveness of day-to-day interactions.
  • The five key principles of leadership, including:
    • Maintaining or enhancing SELF–
    • Listening and responding with
    • Asking for help and encouraging
    • SHARING thoughts, feelings, and rationale.
    • Providing SUPPORT without removing responsibility.

MODULE 2 – FEEDBACK FOR EFFECTIVE PERFORMANCE

In this module, participants will:

  • Learn the power of providing feedback that is balanced, specific, and timely.
  • Recognize situations that require feedback.
  • Identify employees’ personal needs when providing positive feedback and feedback for improvement.
  • Learn tools and approaches to use when preparing and delivering feedback for improvement.

MODULE 3 – COACHING FOR RESULTS

This module will help participants to:

  • Recognize key principles in coaching, including:
    • Building self-esteem.
    • Listening and responding with empathy.
    • Involving the team member.
    • Providing support without removing responsibility.
  • Prepare for coaching for improvement discussions with employees who are meeting expectations to motivate them to maximum performance.
  • Identify opportunities for follow-up coaching.

MODULE 4 – COMMUNICATION SKILLS

In this module, participants will learn to:

  • Develop an awareness and understanding of communication methods, mediums, and levels in a workplace setting.
  • Overcome barriers and misunderstandings to successful communication.
  • Promote positive workplace characteristics, such as being cooperative, respecting authority, handling criticism, doing quality work, and being enthusiastic and flexible.
  • Match the appropriate method and style of communication to the audience.
  • Evaluate the types of listening and identify the causes of poor listening.
  • Option to use DiSC Assessments to supplement the learning.

This course will include a post-session assignment whereby each student will prepare for a PowerPoint presentation sharing the skills and techniques that they have learned.

To learn more about this multi-part workshop series, contact us at training@OperationsInc.com or (800) 307-5513.