Training and Development Services

As an HR Outsourcing firm, OperationsInc offers professional training and development services, designed to aid in the development of employees through structured education.  We offer your firm the opportunity to provide your employees, at all levels, with a wide array of workplace centric educational experiences.  Our portfolio of Training and Development Services will help you to enhance your workforce while meeting your commitment to their future within your organization. In addition, developing management, team building, and leadership skills will ensure that employees are working together in a common direction. 

Our offering:

  • Courses are offered as open-to-the-public and/or private sessions
  • Our private sessions are fully customizable to meet your needs
  • We can deliver stand-alone courses, as well as develop continuous learning programs for your firm
  • We also offer small group and team sessions, as well as one-on-one coaching sessions

Whether you are an experienced manager, someone newly promoted to a supervisory role, or a staff level contributor, our portfolio of training programs is designed to enhance your core skills and help you succeed.

Click below to learn more about our current offerings, including dates and times for upcoming open-to-the-public classes held in Stamford, CT:

Better Hires and Selection Via Behavioral Interviewing

Building and Enhancing An Exceptional Customer Service Program

Developing and Optimizing Time Management Skills

Diversity and Sensitivity in the Workplace for Management

    Diversity and Sensitivity in the Workplace for StaffNon-ManagaementN    

Effective Recruiting Practices and Strategies for the 21st Century

Enhancing Sales Effectiveness Via Consultative Selling Skills

How to Effectively Communicate in Today’s Workplace

Human Resources 101 – A Comprehensive Look at The Basics of HR

Improving Managerial and Leadership Effectiveness

Job Search Essentials

Management Skills for the New Manager or Supervisor

Performance Management – Techniques and Strategies for Leading The Worst and The Best Performers

Planning and Facilitating Effective Business Meetings

Presentation Skills and Public Speaking Essentials

Professional Negotiating and Influencing Skills

Sexual Harassment Prevention and Awareness

Team Building Via Behavioral Profiling and Interactive Training

The Art of Giving Effective and Constructive Feedback

Workplace Conflict Management and Resolution

Have questions? We’re here to help. Reach out to Heather Trotta, Director of Training and Development Services, at 203-322-0538 or email us at: Training@OperationsInc.com.

We offer private training nationwide and at international locations.

"I have found our OI resource to be extremely easy to work with.  She is very professional, and responds quickly to all communication.  When we have worked together on lengthier projects (i.e. Handbook and Salary Grids) she has completed the work on a timely basis.  I have found that she does have a wealth of knowledge, but if unsure of an answer, she will do the research and get me the correct answer.  She is very thorough and I feel very confident in her ability and quality of work.  I would feel very comfortable recommending her services to my peers."

HR Manager
Natural Stone Supplier
Fairfield, CT

"Our OI resource was a pleasure to work with.  She was very responsive to any questions I had when developing the policies and procedures manual.  She turned around any changes in a timely manner.  Overall it was a great experience."

EVP
Retail Chain
Danbury, CT

"Our OI resource has been very helpful and gives us thoughtful advise all the time. She has been aware of our issues as if she is employed as our HR manager.

To be honest with you, I cannot do my job without her."

Controller
Technology Firm
New York, NY

"I learned so much from the abundance of information shared. Between the presentation and the guide it was all so thorough. That guide has such an abundance of invaluable information!"

Jackie N.

"Thank goodness for our OI resource, I don’t know where I’d be without her. She is a pleasure to work with. Whenever I am in need she is always there to offer assistance. She is extremely knowledgeable in the HR field. If there is a subject that she is unsure of she immediately reaches out to her sources to help me find the answers I need in a timely manner. I am very glad we have her as our HR support."

HR Manager
Interactive Advertising Agency
Norwalk, CT

"Our OI resource is my all time favorite person! I love working with her. She is accessible and responds to messages promptly. She is thorough and keeps excellent records. We have a similar approach to payroll and I feel we work very well together. I can’t say enough good things about her! She is just the best."

Controller
Publisher
Greenwich, CT

"The JSE guide was excellent with so many websites covered. The price was so reasonable. I really learned a lot, especially about Linked-In."

Tara G.

"Chris (the trainer) gave a fabulous presentation. The information was very complete, organized, well presented…and all in one guide, making my job hunt that much easier. I am going to recommend JSE to my friends."

Dana R.

"Chris (the trainer) did an outstanding job presenting the session. The materials provided possessed a wealth of valuable information. I’ve attended other outplacement training but this was by far the best."

Marianne D.

"Our OI Resource was highly efficient. Her response times were remarkable. In terms of her knowledge of the recruiting field – she was always on top of everything I asked her. She had a wonderful personality and was very easy to talk to / coordinate with. She follows up with everything very quickly, which is hard to find these days. I honestly couldn’t have asked for a better experience with your organization."

Managing Director
Financial Services Co.
New York, NY