Training and Development Services

As an HR Outsourcing firm, OperationsInc offers professional training and development services, designed to aid in the development of employees through structured education.  We offer your firm the opportunity to provide your employees, at all levels, with a wide array of workplace centric educational experiences.  Our portfolio of Training and Development Services will help you to enhance your workforce while meeting your commitment to their future within your organization. In addition, developing management, team building, and leadership skills will ensure that employees are working together in a common direction. 

Our offering:

  • Courses are offered as open-to-the-public and/or private sessions
  • Our private sessions are fully customizable to meet your needs
  • We can deliver stand-alone courses, as well as develop continuous learning programs for your firm
  • We also offer small group and team sessions, as well as one-on-one coaching sessions

Whether you are an experienced manager, someone newly promoted to a supervisory role, or a staff level contributor, our portfolio of training programs is designed to enhance your core skills and help you succeed.

Click below to learn more about our current offerings, including dates and times for upcoming open-to-the-public classes held in Stamford, CT:

Better Hires and Selection Via Behavioral Interviewing

Building and Enhancing An Exceptional Customer Service Program

Developing and Optimizing Time Management Skills

Diversity and Sensitivity in the Workplace for Management

    Diversity and Sensitivity in the Workplace for StaffNon-ManagaementN    

Effective Recruiting Practices and Strategies for the 21st Century

Enhancing Sales Effectiveness Via Consultative Selling Skills

How to Effectively Communicate in Today’s Workplace

Human Resources 101 – A Comprehensive Look at The Basics of HR

Improving Managerial and Leadership Effectiveness

Job Search Essentials

Management Skills for the New Manager or Supervisor

Performance Management – Techniques and Strategies for Leading The Worst and The Best Performers

Planning and Facilitating Effective Business Meetings

Presentation Skills and Public Speaking Essentials

Professional Negotiating and Influencing Skills

Sexual Harassment Prevention and Awareness

Team Building Via Behavioral Profiling and Interactive Training

The Art of Giving Effective and Constructive Feedback

Workplace Conflict Management and Resolution

Have questions? We’re here to help. Reach out to Heather Trotta, Director of Training and Development Services, at 203-322-0538 or email us at: Training@OperationsInc.com.

We offer private training nationwide and at international locations.

"Our OI resource was a pleasure to work with.  She was very responsive to any questions I had when developing the policies and procedures manual.  She turned around any changes in a timely manner.  Overall it was a great experience."

EVP
Retail Chain
Danbury, CT

"Our OI resource is truly excellent in her craft and came across as a subject matter expert. She interacted with senior level executives with ease, was creative in her approaches, and demonstrated a tremendous amount of patience, which was critical to her success. Her sourcing techniques went well beyond just posting an opening or surfing the web, reaching out and networking with candidates to find us the best people for the job. "

VP Human Resources
Online Marketing Firm
New York, NY

"Our OI resource has been very helpful and gives us thoughtful advise all the time. She has been aware of our issues as if she is employed as our HR manager.

To be honest with you, I cannot do my job without her."

Controller
Technology Firm
New York, NY

"I have found our OI resource to be extremely easy to work with.  She is very professional, and responds quickly to all communication.  When we have worked together on lengthier projects (i.e. Handbook and Salary Grids) she has completed the work on a timely basis.  I have found that she does have a wealth of knowledge, but if unsure of an answer, she will do the research and get me the correct answer.  She is very thorough and I feel very confident in her ability and quality of work.  I would feel very comfortable recommending her services to my peers."

HR Manager
Natural Stone Supplier
Fairfield, CT

"Our OI Payroll resource is extremely good at what she does. She is prompt and responsive, extremely efficient, highly knowledgeable, and overall a pleasure to work with."

Marketing Manager
Financial Services Co.
New York, NY

"I’ve attended other outplacement training but this was by far the best!"

Marianne D.

"I learned so much from the abundance of information shared. Between the presentation and the guide it was all so thorough. That guide has such an abundance of invaluable information!"

Jackie N.

"Chris (the trainer) gave a fabulous presentation. The information was very complete, organized, well presented…and all in one guide, making my job hunt that much easier. I am going to recommend JSE to my friends."

Dana R.

"To be blunt, our OI resource has done a great job helping us.  I really have no complaints, but I realize we are small and the priority should be less for someone like us, but she has never made us feel that way.  Very responsive and is here when we need her."

President
Security Software Co.
New York, NY

"Our OI resource does what it takes to get the job done. She is very proactive, detail oriented, possesses strong HR knowledge, and operates very well on an independent level. When I am out of the office I am very comfortable knowing she will be here as my back-up. While at times this can be a tough environment I know she can handle whatever comes her way."

Director of Human Resources
Software Company
Stamford, CT