Karen Lombardo

Senior Human Resources Generalist Consultant

Karen Lombardo joined OperationsInc in October of 2003. As a Senior Human Resources Generalist Consultant, she brings almost 20 years of HR Generalist experience, with a focus on compliance, policy and procedure development, performance management, employee relations and recruitment. Her prior full-time roles have been primarily working within mid-size, entrepreneurial firms in the marketing and publishing industries.

Ms. Lombardo possesses a B.A. in Government from St. Lawrence University. She has been an active member of the Society for Human Resource Management since 1994.

"Our OI Payroll resource is extremely good at what she does. She is prompt and responsive, extremely efficient, highly knowledgeable, and overall a pleasure to work with."

Marketing Manager
Financial Services Co.
New York, NY

"Our OI resource has been great. He is punctual, knowledgeable and efficient. We’re very happy to have him supporting our needs."

HR Generalist
Marketing Services Co.
Norwalk, CT

"Our OI resource does excellent work – she is thoughtful, thorough, proactive, approachable and a great sounding board for me.  Her knowledge has been very beneficial to our firm.  She has been great about moving beyond the status quo and has initiated conversations with our vendors to save us $$."

CFO
Media Services Co.
Norwalk, CT

"To be blunt, our OI resource has done a great job helping us.  I really have no complaints, but I realize we are small and the priority should be less for someone like us, but she has never made us feel that way.  Very responsive and is here when we need her."

President
Security Software Co.
New York, NY

"I have found our OI resource to be extremely easy to work with.  She is very professional, and responds quickly to all communication.  When we have worked together on lengthier projects (i.e. Handbook and Salary Grids) she has completed the work on a timely basis.  I have found that she does have a wealth of knowledge, but if unsure of an answer, she will do the research and get me the correct answer.  She is very thorough and I feel very confident in her ability and quality of work.  I would feel very comfortable recommending her services to my peers."

HR Manager
Natural Stone Supplier
Fairfield, CT

"Our OI Resource was highly efficient. Her response times were remarkable. In terms of her knowledge of the recruiting field – she was always on top of everything I asked her. She had a wonderful personality and was very easy to talk to / coordinate with. She follows up with everything very quickly, which is hard to find these days. I honestly couldn’t have asked for a better experience with your organization."

Managing Director
Financial Services Co.
New York, NY

"I learned so much from the abundance of information shared. Between the presentation and the guide it was all so thorough. That guide has such an abundance of invaluable information!"

Jackie N.

"Our OI Resource has been great to work with.  Through my interactions with her, she seems very knowledgeable in her area and able to answer any of my questions.  If we do come across something she doesn’t know off hand, she does a great job of doing the research or asking others at OI, and then getting back to me quickly with a thorough response.  She’s also always available if we need to schedule a call or meeting."

Senior HR Manager
Not-for-Profit
Greenwich, CT

"I’ve attended other outplacement training but this was by far the best!"

Marianne D.

"Our OI resource is truly excellent in her craft and came across as a subject matter expert. She interacted with senior level executives with ease, was creative in her approaches, and demonstrated a tremendous amount of patience, which was critical to her success. Her sourcing techniques went well beyond just posting an opening or surfing the web, reaching out and networking with candidates to find us the best people for the job. "

VP Human Resources
Online Marketing Firm
New York, NY