Organizational Assessment & Design

Our Organizational Assessment and Design services will provide a framework for your organizational change efforts. 

Business Process Assessment and Workflow Redesign 

OperationsInc will identify key work processes, map current state, and then facilitate key stakeholders’ creation of ideal future state. We will then identify and address potential talent gaps, and drill-down into individual roles and responsibilities.

Change Management 

We work with departments, committees, and other groups to help plan and implement significant changes within an organization, such as work reorganization, mergers/acquisitions, new leadership, and moves/space changes. 

Competency Models 

We will identify the competencies that are the foundation for success at all organizational levels, for all role types, in your specific industry. The next step is to identify skills gaps, and provide solutions to close them in ways that align with individual and organizational goals.

General Assessment – Organizational Effectiveness 

Similar to an HR Audit, but built for Organizational Development, we perform a general diagnostic to identify an organization’s strengths and weaknesses. A formal assessment report and recommendations are provided at the conclusion of the assessment.  

Job Analysis 

This analysis is used to make recruiting and performance management more effective. There are two parts to this examination – task oriented job analysis and worker-oriented job analysis, and will include reviewing and analyzing knowledge, skills, abilities, etc.

Organization Design / Restructures 

We work with you to assess strategy and organizational design needs, develop and implement restructure plans, and develop organizational charts and job descriptions. We are also able to design and manage a reduction in force, should the need arise. 

Planning and Strategy 

OperationsInc provides assistance in the formulation of strategic and tactical plans to set priorities, focus energy and resources, ensure that employees are working toward a common goal, and establish agreement around intended outcomes and results. 

Talent Management and Succession Planning 

We assist managers in assessing their department's workforce to ensure that the right people are in the right roles with the right set of skills at the right time. We will also work to create a leadership pipeline by proactively creating a succession planning strategy for your firm.

Can our team of Organizational Development experts help your firm? Give us a call at (800) 307-5513, or reach us via email at

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"The JSE guide alone was worth the cost of the workshop. What a comprehensive program!"

Jane C.

"Our OI resource was a pleasure to work with.  She was very responsive to any questions I had when developing the policies and procedures manual.  She turned around any changes in a timely manner.  Overall it was a great experience."

Retail Chain
Danbury, CT

"Our OI resource does what it takes to get the job done. She is very proactive, detail oriented, possesses strong HR knowledge, and operates very well on an independent level. When I am out of the office I am very comfortable knowing she will be here as my back-up. While at times this can be a tough environment I know she can handle whatever comes her way."

Director of Human Resources
Software Company
Stamford, CT

“My OperationsInc resource is always a pleasure to work with. I have complete trust in her knowledge and work accuracy. OperationsInc helps make each day a bit easier for us HR professionals.”

Human Resources Coordinator
Medical Products
Wappingers Falls, NY

"I really enjoy working with our OI Resource; I know I can depend on her and I look forward to continuing our excellent working relationship."

Vice President / Human Resources Management
New York, NY

"Our OI resource is my all time favorite person! I love working with her. She is accessible and responds to messages promptly. She is thorough and keeps excellent records. We have a similar approach to payroll and I feel we work very well together. I can’t say enough good things about her! She is just the best."

Greenwich, CT

“Our OperationsInc resource is truly an asset to our business. She is very knowledgeable about Payroll and has never hesitated to give us her full attention and expertise. I could not ask for anyone better!”

AVP Human Resources
Stamford, CT

"It is a pleasure to work with the team of OI resources. They are efficient, knowledgeable, reliable, easy to work with and produces high quality work. They have been wonderful on advising and supporting us in all areas of HR. "

Executive Director
Not for Profit
Greenwich, CT

“I continue to be more than satisfied with OperationsInc. One of the most important aspects to me is that throughout the 5+ year relationship OperationsInc has rarely changed their personnel. This consistency is fantastic.”

Retail Company
Norwalk, CT

"Our OI resource has been very helpful and gives us thoughtful advise all the time. She has been aware of our issues as if she is employed as our HR manager.

To be honest with you, I cannot do my job without her."

Technology Firm
New York, NY