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Dealing With the Rising Costs of Employee Benefits

By David Lewis
Reprinted from the Norwalk Hour
9/30/02

In today's business world while there is an immense amount of instability and uncertainty the cost of business services has for the most part remained steady, with one major exception. That would be the rising cost of employee benefits. So what is a business owner to do in order to manage this major expense while also delivering this key component of the employment relationship to their staff?

Over the past 5 years there has been a steady increase in the cost of health related insurance. Coming into the tail end of 2001, the period of time where most businesses are renewing their coverages, we were all facing the harsh reality of double digit increases in our premiums, averaging at over a 14% increase per plan. As difficult as that was to swallow this year's numbers are even larger, trending towards a range of 17-22% overall. Businesses must truly focus on this issue if they are to somehow afford to continue to provide benefits to their employees. Allow me to offer up some advice on how to best address this complex issue:

· Use an insurance broker, one who specializes in health-related benefits. You need someone who is intimately familiar with the carriers, their products and their associated costs. Further, you want someone who takes the time to learn more about your business and your employee population. Lastly, look for a broker who demonstrates creativity and offers up a high level of service. Most brokers are taking in a 4% commission on your monthly premium. Don't pay someone that high a fee and not get monthly support and service in return.

· In order to manage the rising expense of coverage employers are looking to share the burden. While that is both a practical and necessary step, be strategic in how you accomplish this. Look for more subtle ways of increasing the burden than simply raising their monthly contribution. Restructuring your plan, with a focus on higher co-payments at the point of service, will go a long way towards sharing the expense. Look as well at your deductible amounts for out-of-plan services and hospital visits.

· Prescription drug expenses are rising at an alarming rate. The days of offering a $2 co-pay are gone. Seek out a 3-tier plan, that at the lowest point offers generic medications, the mid-point name-brand, and at the high level the most costly of medications, a distinction your carrier will make. Distinguishing the tiers in this fashion will directly lower your premiums.

· Show your employees what you spend on them per year in total. Produce an annual summary that tallies up items like benefits, taxes, other insurances, and salary. Awareness is a powerful tool.

Benefits management is a very complex issue, not to mention one that has a huge financial impact on businesses of all sizes. You need to face the issue head on and, with an experienced partner and advocate, strategically execute a plan that will make the associated expense a bit more manageable.

For more information about OperationsInc, please contact David Lewis at:

dlewis@OperationsInc.com or 203-322-0538

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