Management Skills for the New Manager or Supervisor

This comprehensive and fast-paced course provides participants with answers to questions new managers often have at the start of their management career, including:

  • How to build a successful team
  • How to prioritize new management responsibilities
  • How to effectively communicate with staff and new boss

This course will provide participants with all the essential concepts and skills that a new and/or emerging manager needs to be a highly professional and effective leader. 
 

Who Should Attend This Course:

  • Managers and supervisors with little or no previous formal management training
  • High potential “stars” at a staff level who are being groomed for a future role in management


What This Course Covers:

Through a blend of lecture, group discussion, and hands-on highly interactive activities, participants will learn to:

  • Make the transition from staff to management – setting expectations
  • Set “SMART” goals as a new manager and for staff:
    • Specific
    • Measurable
    • Achievable
    • Relevant
    • Timed
  • Delegate effectively
  • Give constructive feedback—both positive and negative
  • Help to resolve conflicts with staff


How to Schedule Your Training:

All classes are available to be scheduled as private sessions for your firm with some classes being offered on an open to the public basis. Course content and duration may be customized depending on client needs. To see if this class is currently being offered, please visit our events calendar.

Have questions? We’re here to help. Reach out to Lisa Johnson, Director of Training & Development, at 203-595-4260 or email us at Training@OperationsInc.com.


Our Training Team will travel to all 50 states, as well as internationally, to provide our world-class training services.

Back to Training and Development Services Home

"The JSE guide alone was worth the cost of the workshop. What a comprehensive program!"

Jane C.

"Our OI Resource was highly efficient. Her response times were remarkable. In terms of her knowledge of the recruiting field – she was always on top of everything I asked her. She had a wonderful personality and was very easy to talk to / coordinate with. She follows up with everything very quickly, which is hard to find these days. I honestly couldn’t have asked for a better experience with your organization."

Managing Director
Financial Services Co.
New York, NY

"To be blunt, our OI resource has done a great job helping us.  I really have no complaints, but I realize we are small and the priority should be less for someone like us, but she has never made us feel that way.  Very responsive and is here when we need her."

President
Security Software Co.
New York, NY

“Our OperationsInc resource is truly an asset to our business. She is very knowledgeable about Payroll and has never hesitated to give us her full attention and expertise. I could not ask for anyone better!”

AVP Human Resources
Banking
Stamford, CT

"Our OI resource has been great. He is punctual, knowledgeable and efficient. We’re very happy to have him supporting our needs."

HR Generalist
Marketing Services Co.
Norwalk, CT

“Our OI resource is a tremendous support and we are extremely grateful for her expertise. She is the perfect business partner and I would highly recommend her and OperationsInc.”

VP Human Resources
Manufacturing Company
Thornwood, NY

 “Our OI resource is pleasant, knowledgeable, and very hard working. She goes the extra mile to get the work done excellently and has been a pleasure to work with.”

Finance Associate
Financial Services Company
Westport, CT

"Our OI resource is truly excellent in her craft and came across as a subject matter expert. She interacted with senior level executives with ease, was creative in her approaches, and demonstrated a tremendous amount of patience, which was critical to her success. Her sourcing techniques went well beyond just posting an opening or surfing the web, reaching out and networking with candidates to find us the best people for the job. "

VP Human Resources
Online Marketing Firm
New York, NY

"The JSE guide was excellent with so many websites covered. The price was so reasonable. I really learned a lot, especially about Linked-In."

Tara G.

"As we are shrinking our headcount, the totally dependable service from OperationsInc has taken away my anxiety about payroll continuity."

Vice President / Human Resources Management
Banking
New York, NY