HR Program & Process Design, Management Training Services

Client with a need to formalize their Performance Management Process

Issue

Our client possessed no formal Performance Appraisal Process for their employee population, totaling about 50 employees. They wanted to implement the use of forms, a rating system, and a methodology that would be the company standard.

Solution

We delivered a complete process, inclusive of forms and training, which was then reviewed to insure it addressed their needs. After customizing some pieces of the process it was rolled out by way of a training session for all supervisory personnel. A detailed review of methods for assessing performance and communicating the assessment was conducted. Electronic forms, training guides, timeline structures and process steps were provided.

Results

All employees received formal structured Performance Appraisals, consistently written and communicated throughout the company. Senior Management had a record of all appraisals communicated, providing a look at the performance of all employees in an easy to follow format for the first time in the company's history.

"I learned so much from the abundance of information shared. Between the presentation and the guide it was all so thorough. That guide has such an abundance of invaluable information!"

Jackie N.

"Our OI resource is truly excellent in her craft and came across as a subject matter expert. She interacted with senior level executives with ease, was creative in her approaches, and demonstrated a tremendous amount of patience, which was critical to her success. Her sourcing techniques went well beyond just posting an opening or surfing the web, reaching out and networking with candidates to find us the best people for the job. "

VP Human Resources
Online Marketing Firm
New York, NY

"I have found our OI resource to be extremely easy to work with.  She is very professional, and responds quickly to all communication.  When we have worked together on lengthier projects (i.e. Handbook and Salary Grids) she has completed the work on a timely basis.  I have found that she does have a wealth of knowledge, but if unsure of an answer, she will do the research and get me the correct answer.  She is very thorough and I feel very confident in her ability and quality of work.  I would feel very comfortable recommending her services to my peers."

HR Manager
Natural Stone Supplier
Fairfield, CT

"Our OI resource does what it takes to get the job done. She is very proactive, detail oriented, possesses strong HR knowledge, and operates very well on an independent level. When I am out of the office I am very comfortable knowing she will be here as my back-up. While at times this can be a tough environment I know she can handle whatever comes her way."

Director of Human Resources
Software Company
Stamford, CT

"To be blunt, our OI resource has done a great job helping us.  I really have no complaints, but I realize we are small and the priority should be less for someone like us, but she has never made us feel that way.  Very responsive and is here when we need her."

President
Security Software Co.
New York, NY

"Chris (the trainer) gave a fabulous presentation. The information was very complete, organized, well presented…and all in one guide, making my job hunt that much easier. I am going to recommend JSE to my friends."

Dana R.

"Our OI resource was a pleasure to work with.  She was very responsive to any questions I had when developing the policies and procedures manual.  She turned around any changes in a timely manner.  Overall it was a great experience."

EVP
Retail Chain
Danbury, CT

"Our OI resource has been great. He is punctual, knowledgeable and efficient. We’re very happy to have him supporting our needs."

HR Generalist
Marketing Services Co.
Norwalk, CT

"Our OI resource does excellent work – she is thoughtful, thorough, proactive, approachable and a great sounding board for me.  Her knowledge has been very beneficial to our firm.  She has been great about moving beyond the status quo and has initiated conversations with our vendors to save us $$."

CFO
Media Services Co.
Norwalk, CT

"The JSE guide alone was worth the cost of the workshop. What a comprehensive program!"

Jane C.