Our Consultative Selling Skills course is designed to teach participants how to position themselves as a valuable resource to their clients. This training session will illustrate the importance of clearly defining a client's needs and objectives and developing sustainable relationships. Participants will learn that consultative selling can assist them to deliver value to their clients through effective questioning techniques. The skills learned in this highly interactive course will enable participants to understand what the customer does- and does not- want to buy, so that a proposal can be structured that will give the customer what they want, rather than trying to sell them what the salesperson wants.
Who Should Attend This Course?
- Sales Professionals and Managers looking to enhance their selling skills
What This Course Covers?
- Understanding the importance of a value approach in building a successful customer partnership
- Identifying different buyer types and behaviors, so the sales process can move more
- Utilizing questioning skills to listen to clients and identify their needs, instead of just pitching products and solutions quickly
- Differentiating the value of your product/service and your company from your competition in today’s highly competitive selling environment
- Positioning the salesperson as a unique source of help that can’t be found anywhere else
- Creating contingency plans in case your client perceives a service failure
How long is this course?
A half-day Session (4 hours total)
How to Register
All classes are available to be scheduled as private sessions for your firm with some classes being offered on an open to the public basis. To see if this class is currently being offered, please visit our events calendar.
Registration Cost
Contact OperationsInc for pricing information.
Have questions? We’re here to help. Reach out to Heather Trotta, Director of Training and Development Services, at 203-322-0538 or email us at Training@OperationsInc.com.
Back to Training and Development Services Home
Print
