Diversity and Sensitivity in the Workplace for Staff

This interactive session is designed to enable attendees to embrace diversity in the workplace through understanding and respecting others’ differences, as well as increase awareness of their tolerance and sensitivity. Through open and candid discussion and activities, we  will explore and assess behavior, personal biases, assumptions and stereotypes. Upon completion of this session, participants will be better equipped to identify and address sensitive situations, demonstrate behaviors and attitudes that are constructive as a member of a diverse team, as well as  reduce the potential of discrimination related issues and liabilities.  

Who Should Attend This Course?

All employees (non-management) who want to learn how to effectively deal with diversity and sensitivity issues at work

What This Course Covers?

  • Defining  “Diversity”, “Sensitivity”, and “Inclusion” and their impact in the workplace
  • Review of all factors including gender, race, language, culture, age, differing physical ability, ethnicity, religion, sexual orientation, marital status, parental status, appearance, class, socioeconomic status, educational background, and job experience
  • Understanding false assumptions to help overcome personal biases and prejudice
  • Reviewing the components of the law at play including Equal Employment Opportunity and Affirmative Action
  • Learning how to approach, discuss and value differences to appropriately address workplace conflict
  • Exploring how embracing diversity and inclusion in the workplace can affect bottom-line business results

How long is this course?

A half-day session (4 hours total)

How to Register

All classes are available to be scheduled as private sessions for your firm with some classes being offered on an open to the public basis. To see if this class is currently being offered, please visit our events calendar.

Registration Cost

 Contact OperationsInc for pricing information.

Have questions? We’re here to help. Reach out to Heather Trotta, Director of Training and Development Services, at 203-322-0538 or email us at Training@OperationsInc.com.

Back to Training and Development Services Home

"The JSE guide alone was worth the cost of the workshop. What a comprehensive program!"

Jane C.

"The JSE Workshop covers everything from soup to nuts and in a way that highlighted the issues today’s job seeker needs to address. I will recommend you to my associates."

Janine L.

"I have found our OI resource to be extremely easy to work with.  She is very professional, and responds quickly to all communication.  When we have worked together on lengthier projects (i.e. Handbook and Salary Grids) she has completed the work on a timely basis.  I have found that she does have a wealth of knowledge, but if unsure of an answer, she will do the research and get me the correct answer.  She is very thorough and I feel very confident in her ability and quality of work.  I would feel very comfortable recommending her services to my peers."

HR Manager
Natural Stone Supplier
Fairfield, CT

"I’ve attended other outplacement training but this was by far the best!"

Marianne D.

"Our OI resource does excellent work – she is thoughtful, thorough, proactive, approachable and a great sounding board for me.  Her knowledge has been very beneficial to our firm.  She has been great about moving beyond the status quo and has initiated conversations with our vendors to save us $$."

CFO
Media Services Co.
Norwalk, CT

"Our OI resource is truly excellent in her craft and came across as a subject matter expert. She interacted with senior level executives with ease, was creative in her approaches, and demonstrated a tremendous amount of patience, which was critical to her success. Her sourcing techniques went well beyond just posting an opening or surfing the web, reaching out and networking with candidates to find us the best people for the job. "

VP Human Resources
Online Marketing Firm
New York, NY

"Chris (the trainer) did an outstanding job presenting the session. The materials provided possessed a wealth of valuable information. I’ve attended other outplacement training but this was by far the best."

Marianne D.

"Chris (the trainer) gave a fabulous presentation. The information was very complete, organized, well presented…and all in one guide, making my job hunt that much easier. I am going to recommend JSE to my friends."

Dana R.

"Our OI resource has been very helpful and gives us thoughtful advise all the time. She has been aware of our issues as if she is employed as our HR manager.

To be honest with you, I cannot do my job without her."

Controller
Technology Firm
New York, NY

"Our OI resource has been great. He is punctual, knowledgeable and efficient. We’re very happy to have him supporting our needs."

HR Generalist
Marketing Services Co.
Norwalk, CT