Equipping “First Responders” to Handle Harassment Disclosures

While HR professionals are usually equipped to handle harassment disclosures, often times the individual receiving an initial harassment complaint is someone without any HR background, such as a manager, owner, or even a board member. JD Supra advises employers to train “non-HR” people on how to respond to the initial complaint, how to remain neutral until the investigation is completed, and how to practice consistency.

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