Meghan Hopkins
Senior VP, Customer Success
Meghan Hopkins is the Senior Vice President of Customer Success at OperationsInc. With over 25 years of experience, Meghan joined OperationsInc in 2013 and previously served as Manager of Client Services, and Director of HR Consulting. She co-leads the Customer Success team and is the team’s subject matter expert on HR, Training, and Recruiting services. Meghan partners with customers to gain an understanding of their needs and works with the OI Consulting teams to develop support models that fit those needs. She stays engaged with clients, gathers their feedback, addresses needs that arise, and provides support to other Account Managers in need of deeper HR knowledge.
Prior to joining OI, Meghan provided HR, Training, and Talent Acquisition support for firms in the medical device, commercial real estate, and non-profit industries.
She earned a B.A. in English and Management from Fairfield University. Meghan is involved non-profits and committees to support and engage Norwalk’s children, including Norwalk Junior Soccer Association, McMahon Athletic Club and Senators’ Success Fund. Meghan is a member of the Executive Committee of The Workplace, a workforce development non-profit serving Southwestern Connecticut, and the Advisory Board of Dress for Success of Mid-Fairfield County.