Case Study: Training & Development Services

OperationsInc Provides Client With University-Style Training & Development Program for Management Team and High Potentials

CLIENT PROFILE

  • Rapidly growing financial institution.
  • Client was seeking training and development programs designed to further enhance the skills of key employees.
  • Internal HR team lacked training & development expertise, as well as the needed curriculum.
  • They chose OperationsInc based on our ability to provide employees at all levels with a wide array of workplace centric educational experiences.

WHAT WE PROVIDED

  • Our Training & Development team met with leadership to assess needs.
  • The curriculum was defined, matching the audience in terms of experience and position, designed to address all focus areas.
  • Sequence of training programs was established, occurring roughly eight times over the course of one year for the defined class group.
  • Programs were structured to build on each other, as well as on the foundation established by our Training & Development team.
  • A total of 16 classes were conducted on 9 topics, which included Business Writing, Conflict Management, Email Etiquette and Organizational Training, and Management Skills for New Managers.

RESULTS

  • Over 50 participants received a total of 48 hours of interactive, workshop-based training & development programs.
  • Post-training surveying and analysis suggested sticky foundational results.

To learn more about OperationsInc’s Training & Development Services, contact us at info@OperationsInc.com or 800-307-5513.


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